Help Center
  • FAQ
  • Troubleshooting

Most Popular Articles

  • How many days in advance should I place my order?
  • What's the process for picking up my order at the airport?
  • What's the process for returning Pocket WiFi?
  • What are the costs for shipping and taxes?
  • How much data do I get with Pocket WiFi?
  • How good is the network coverage?
  • How do I collect my package at a hotel?
  • How do I check data usage for my Pocket WiFi?
  • Are there any settings required to use the SIM card?
  • What happens if I use up my data allowance?

Categories

  • Delivery, Pickup, and Return
  • eConnect Japan App
  • General Inquiries
  • Japan Prepaid SIM
  • Payment and Ordering
  • Pocket WiFi
No results found

© eConnect Japan Inc. 2023. Powered by Help Scout