Most Popular Articles

• The tracking url says "retention", what does that mean and what should I do?
• What if I lose the Pocket WiFi device?
• My flight was delayed and I was not able to pick up my order. What should I do?
• I've lost my return package. What should I do?
• I accidentally brought the rental items back to my home country, what should I do?
• My Pocket WiFi says it's out of coverage. What should I do?
• The hotel tells me that they don't have the package, has it already been delivered?
• My SIM isn't working with my Android device, what should I do?
• My SIM isn't working with my iOS device, what should I do?
• Can I keep my SIM until my next visit?