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  • Troubleshooting

Delivery, Pickup, and Return

  • What's the process for picking up my order at the airport?
  • What's the process for returning Pocket WiFi?
  • What are the costs for shipping and taxes?
  • How do I collect my package at a hotel?
  • Do I have to pay to return the rental items?
  • I'm already in Japan, how soon can you deliver?
  • Do you offer international shipping?
  • Can I find a post box or post office in the airport?
  • Is it possible to have my order delivered to my Airbnb?
  • When can I expect my order to be shipped and delivered?
  • Can I pick up my order at a post office?
  • How do I receive my order at a residential address?

Categories

  • Delivery, Pickup, and Return
  • eConnect Japan App
  • General Inquiries
  • Japan Prepaid SIM
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