What do I do if I've misplaced my return envelope?

Don't worry. You can visit a nearby post office and buy a prepaid package named 'LetterPack' to return the rental items. Please use the address below for it to reach us.

If you prefer, we can also dispatch a new return package to you, though this would involve a shipping charge of 792 yen and could take 2 to 3 days to reach you, depending on your location.

Our Office Address:

6F Toei Bldg.,

6-1-8 Motomachi-dori, Chuo-ku, Kobe,

Hyogo, 650-0022, JAPAN

eConnect Japan Inc.