Are there any settings required to use the SIM card?

iOS / iPadOS

For iPhone or iPad users, the setup process is as follows:

  1. Download eConnect Japan SIM App from the App Store. (We advise that you do this prior to coming to Japan.)
  2. Insert the SIM card into your device
  3. Install the Profile from our app

For a more comprehensive step-by-step guide, we suggest visiting our SIM Set-up Guide for iOS.


Android

For Android users, here are a few simple steps to set up our SIM card.

  1. Download eConnect Japan SIM App from the Google Play Store. (We advise that you do this prior to coming to Japan.)
  2. Insert the SIM card into your device
  3. Create a new APN (Access Point Name) with the information found on the app, save it, and then select it. (This will enable the SIM card to access the correct network.)

For a more comprehensive step-by-step guide, we suggest visiting our SIM Set-up Guide for Android.