My Pocket WiFi says it's out of coverage. What should I do?

Please restart the device and see if it's getting any signals.

If the signal icon is in red and it looks offline, please try the following steps and see how it goes.

  1. pull off the back lid from the right bottom corner while it's turned off 
  2. remove the battery 
  3. slide to open the sim slot cover 
  4. take out the sim and finger-rub the chip area 
  5. re-insert the sim to the sim slot and put everything back on 

(It's also possible that it actually is out of coverage area if you are in very rural areas in Japan.)